Terms & Conditions

Our terms and conditions of business will apply to any assignment undertaken by Carsted Rosenberg Advokatfirma GmbH (“Carsted Rosenberg”), unless otherwise agreed in writing in our engagement letter. No client-lawyer relationship between you and Carsted Rosenberg or any affiliated businesses and firms, is or may be created by access to or use of the website or any information contained therein. The only way to become our client is through a mutual agreement in writing after we have completed our standard client intake review process.

If you are interested in engaging Carsted Rosenberg to represent you, please contact us so that we can determine whether the matter is one for which we are willing and able to accept professional responsibility. If you submit information to us by email or otherwise, you acknowledge that it will not be considered to be confidential until a written engagement to represent you has been entered into.

1. Conflict of Interest

We reserve the right to decline any representation if it would create a conflict of interest with any of our current or former clients. In accordance with the rules of the Danish Bar and Law Society, the Law Society of England & Wales and our internal conflict of interest procedures, we ensure that there is no conflict of interest before we accept a client engagement. If a conflict of interest or impartiality should arise in the course of a client engagement, which will cause us to discontinue our engagement, we will be pleased to recommend another law firm.

2. Identity Information and Anti-Money Laundering

All law firms are subject to the applicable Money Laundering Acts. Accordingly, we are obliged to obtain and keep identity information on any client and to complete all necessary anti-money laundering checks. We will therefore require and retain certain documentation from you to duly identify you and any beneficial owners of a client company.

3. Professional Fees and Payment Terms

Our legal fees are based on various parameters, including time spent, the expertise and experience of the professionals involved, the complexity of the assignment and its importance to the client, the values involved, the result achieved and the liability exposure. Our professional fees are exclusive of relevant costs and disbursements. All disbursements and relevant costs associated with the services rendered to the client are charged separately at cost price.

It may be difficult to estimate the professional fees upon commencement of an assignment. However, upon request we will provide an estimate of the expected fees, costs and disbursements. An estimate is always provided in relation to private clients. We will inform our client as soon as possible if we have reason to expect that the total fees are likely to exceed the given estimate. In certain cases, we endeavour to provide our clients with a fee cap or a fixed fee agreement to enable our clients to know exactly what their likely legal costs will be. In other cases, we may agree a fixed fee for certain steps in a transaction. We may request clients to pay a deposit to cover disbursements, costs and/or an up-front non-refundable fixed fee depending on the circumstances.

Our invoices are due and payable within seven (7) calendar days of the invoice date. If the due date is not a business day, the following business day shall apply. The fees and invoices are deemed accepted if they are not contested within a period of ten (10) calendar days after receipt. Should any invoice remain unpaid for more than ten (10) calendar days after the due date, Carsted Rosenberg will cease working on the transaction until payment in full has been made. For invoices upon which payment is not received, interest shall accrue automatically without separate notice in accordance with the provisions of the EU Late Payment Directive 2011/7/EU and the Danish Rent Act at a rate of eight (8) per cent above the official rate of the Danish National Bank together with applicable late payment charges.

The client shall be responsible for all taxes, such as VAT, sales and use tax, gross receipts tax, withholding tax, and any similar tax, imposed on or in connection with the services rendered, other than Carsted Rosenberg’s income and property taxes.

4. Invoicing

Unless otherwise agreed, we invoice our clients on a monthly basis to enable our clients to keep track of their legal costs. The terms of payment are the date of invoice plus seven (7) calendar days. VAT is added to the invoice in accordance with the applicable regulations. On fixed fee engagements, we invoice our clients up-front then the service is being provided. We generally invoice our clients by electronic communication. However, upon request we will submit our invoices by postal mail.

5. Confidentiality

All Carsted Rosenberg employees are subject to a professional duty of confidentiality. Any information from or regarding clients of Carsted Rosenberg which we receive in connection with an engagement is treated as confidential, unless it appears from the circumstances that such information is not of a confidential nature.

6. Insider Trading

All Carsted Rosenberg employees are subject to the applicable legislation on the prohibition of disclosure of insider information in relation to listed companies and the applicable restrictions on trading in listed securities.

7. Use of our Advice

Our advice is specific to each individual assignment and, accordingly, must not to be used for any other purpose without our express prior consent. Unless otherwise agreed, we are only liable to the client for services rendered.

8. Completion of the Engagement

Carsted Rosenberg completes the engagement at the point of its natural conclusion or when the client requests that the case be closed. However, we reserve the right to discontinue our assistance immediately if the credit period of our invoices despite reminders has been exceeded considerably, or if the client becomes insolvent. We also reserve the right to withdraw from an engagement if, in exceptional cases, we no longer wish to be responsible for handling the engagement or if we believe that it is in the best interests of the client that our cooperation ends. Original documents are usually submitted to the client on or before completion of the assignment. We keep the files on record for at least five years from the date of the last invoice in relation to an engagement.

9. Complaints

We are committed to providing our clients with an efficient and professional service. In the unlikely event that a client may not be satisfied with our assistance or our fees, we kindly request the client to contact the partner or member of the who is responsible for overseeing the client relationship. We will make every attempt to ensure that the complaint is resolved promptly and to communicate the outcome in writing.

If following the completion of our complaints procedure the client remains dissatisfied, the client may be entitled to complain to the Legal Ombudsman (PO Box 6806, Wolverhamption, WV1 9WJ, enquiries@legalombudsman.org.uk). Any complaint to the Legal Ombudsman must be made within six months of receiving our final written response to your complaint or within six years of the act or omission about which the client is complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it).

Carsted Rosenberg is subject to the Danish Bar and Law Society’s and the Solicitors Regulation Authority’s general rules on complaints. Should it be necessary to file a complaint concerning Carsted Rosenberg, we refer to the complaints procedures available at www.advokatsamfundet.dk and www.sra.org.uk.

10. Liability, Limitation of Liability and Insurance Cover

Carsted Rosenberg is liable for our advice to clients in accordance with the general rules of Danish law. We hold the statutory professional liability insurance with Codan Insurance, Codan Forsikring A/S, Gammel Kongevej 60, DK-1790 Copenhagen V, Denmark. The liability for the services provided is limited to the policy limit under our professional liability insurance. To the extent permitted by law, we do not accept responsibility for any loss which may arise from our engagement. We are not liable for any consequential loss, including, but not limited to, loss of profit, data, goodwill, reputation, or any other indirect loss, including loss of business or otherwise.

If not prohibited by applicable legislation, no action, regardless of form, arising under or relating to our engagement or services rendered, may be brought by either party more than one (1) year after the cause of action has accrued, except that an action for non-payment of any invoice may be brought by a Carsted Rosenberg no later than two (2) years following the due date of the concerned invoice.

11. Governing Law and Venue

Any dispute between a client and Carsted Rosenberg shall be decided by the Danish courts in accordance with Danish law. The City Court of Copenhagen shall have exclusive jurisdiction to settle any dispute unless otherwise agreed in writing.

12. Binding Nature of these Terms of Business and Rule of Priority

It is possible for Carsted Rosenberg to request signature of an engagement letter prior to the rendering of our services but we are not obliged to do so. The non-signature of any document does not affect the application of these business terms. The performance, in full or in part, of our services implies that you are in agreement with these business terms and with the content of the engagement letter. In the case of any contradiction between the engagement letter and the our business terms, the engagement letter shall take priority and be supplemented by the these terms of business.

Version 2017